Shipping policy

Delivery area

We deliver to Austria, Germany and all other countries of the European Union.

Shipping costs

Shipping costs depend on the total weight of your order and are shown at checkout:

• up to 10 kg (1 parcel): €19.00
• 10.1 to 20 kg (2 parcels): €38.00
• 20.1 to 30 kg (3 parcels): €49.00
• from 30.1 kg (more than 3 parcels): €59.00

All prices include VAT.

Delivery time

Delivery takes about two weeks.

Shipping method

We deliver by shipment only. Unfortunately, the goods cannot be collected in person. We do not deliver to parcel lockers.

Returns

Please send returns to the following address:

BTG Spedition & Logistik GmbH
IZ NÖ Süd, Straße 14, Objekt 32
2355 Wiener Neudorf
Austria

You bear the cost of the return. You can find details in our terms and conditions under right of withdrawal.