Frequently Asked Questions

⬤ How can I pay?

We offer the following payment options: Purchase on account or payment in advance. Shipping takes place after receipt of payment in our account. The bank information will be sent to you by email after the purchase is completed.

⬤ How does return shipping work?

Please send us an email and we will then provide you with the return address.

⬤ How long does the delivery take?

The delivery time is approximately two weeks.

⬤ How sustainable are tukluks?

Tukluk only uses high-quality materials and ensures a long service life thanks to its timeless design. For children up to the age of teenagers, Tukluks are a versatile and intensively used play and living object. The materials used are recyclable.

⬤ Wie sind Tukluks verpackt?

Die Verpackung von Tukluks besteht zu 100% aus Karton. TUKLUK verzichtet auf Plastik und Folien.

⬤ What is the difference between Tukluks Home and Tukluks Pro?

Tukluks Pro are specially developed for the hygienic requirements in daycare centers and schools. They have additional fur protection, which makes the textile more robust and moisture-repellent.

⬤ What are Tukluks?

Tukluks are play mats that children can easily create imaginative spaces and figures can be put together. A patented magnetic connection ensures that the dimensionally stable foam modules are held together correctly. They are optionally covered with a soft microfiber fabric for home use or a coated polyester fabric (Tukluks Pro) for particularly intensive use in public facilities. Tukluks are available in three formats and different colors.

⬤ Who is Tukluk’s target audience?

Basically, Tukluks offer a wide range of uses for children between the ages of 3 and 12 - their uncomplicated and challenging properties appeal to children of all ages. In early toddlerhood, Tukluks can be a soft surface to lie on and crawl on to explore themselves and the world. Because they are easy to use, they give children the opportunity to carry out functional activities independently and safely. The children's magical phase is also supported, boundaries between fantasy and reality can be blurred in a playful way - and so a room surrounded by Tukluks can be transformed into a pirate ship on the high seas, into a cozy bear cave or even into an intergalactic spaceship. For older children, Tukluks provide an individually designed opportunity for relaxation, but still allow intuitive access for creative design impulses.

⬤ Where is Tukluk used?

Tukluks are used both at home and in institutional settings such as kindergarten, school or therapy facilities. In addition to inviting them to be actively used as toys, Tukluks also provide a comfortable piece of furniture as a place to sit and sleep.

⬤ What educational aspects does Tukluk support?

“From many experiences in my daily work with children and young people, I can confirm that the use of Tukluks fulfills a number of goals. Because it can be put together individually, there are no limits to the child's imagination. First and foremost, they offer the opportunity to broaden the range of experiences of every child in a playful and fun way. The implicit support properties reveal themselves regardless of the child's play situation. Playing with Tukluks can encourage children to creatively implement their own ideas and express their fantastic inner world. It promotes children's cognitive skills, spatial imagination and understanding of constructions, but also allows them to use their motor skills. The child can design their own space, which can provide protection and security as well as the opportunity for contact and interaction. Tukluks support the development of social skills - children can experience that being together is fun and are encouraged to cooperate and enjoy playing together." Franziska Pötsch, therapist