Frequently asked questions

⬤ How can I pay?

We offer the following payment methods: Credit and debit card, PayPal, Klarna, Shop Pay, Apple Pay, Google Pay, payment in advance by bank transfer and purchase on account, and depending on the delivery country further local payment methods such as EPS. For payment in advance, we will email you our bank details after your purchase.

⬤ How does return shipping work?

Please send us an email and we will then provide you with the return shipping address. Return shipping is at your own expense.

⬤ How long does the delivery take?

The delivery time is approximately two weeks.

⬤ How sustainable are tukluks?

Tukluk uses only high-quality materials and, thanks to its timeless design, is built to last. Right up to their teenage years, children use Tukluks intensively and in many ways – for playing and as part of their living space. The materials used are recyclable.

⬤ How are Tukluks packaged?

Tukluks packaging is made from 100% cardboard. TUKLUK avoids plastic and films.

⬤ What are Tukluks?

Tukluks are play mats that children can easily put together to create imaginative spaces and figures. A patented magnetic connection holds the dimensionally stable foam modules firmly together. The Trevira CS cover is flame-retardant, removable and washable at 60 °C. Tukluks are available in three formats and different colors.

⬤ Who is Tukluk’s target audience?

In principle, Tukluks can be used in many ways by children between 3 and 12 – their simple, inviting nature appeals to children of all ages. For toddlers, Tukluks can be a soft surface for lying and crawling while they explore themselves and the world. Later, because they are so easy to handle, they give children the chance to act independently and safely by building things themselves. They also support children's magical phase, in which the boundaries between imagination and reality can blur in play – so a room surrounded by Tukluks can turn into a pirate ship on the high seas, a cosy bear cave or even an intergalactic spaceship. For older children, Tukluks offer a place to relax that they can arrange as they like, while still inviting creative ideas.

⬤ Where is Tukluk used?

Tukluks are used both at home and in institutional settings such as kindergarten, school or therapy facilities. In addition to inviting them to be actively used as toys, Tukluks also provide a comfortable piece of furniture as a place to sit and sleep.

⬤ What educational aspects does Tukluk support?

“From many experiences in my daily work with children and young people, I can confirm that the use of Tukluks fulfills a number of goals. Because it can be put together individually, there are no limits to the child's imagination. First and foremost, they offer the opportunity to broaden the range of experiences of every child in a playful and fun way. The implicit support properties reveal themselves regardless of the child's play situation. Playing with Tukluks can encourage children to creatively implement their own ideas and express their fantastic inner world. It promotes children's cognitive skills, spatial imagination and understanding of constructions, but also allows them to use their motor skills. The child can design their own space, which can provide protection and security as well as the opportunity for contact and interaction. Tukluks support the development of social skills - children can experience that being together is fun and are encouraged to cooperate and enjoy playing together." Franziska Pötsch, therapist